We are a south UK-based artisan florist specialising in natural florals and thoughtfully curated gifts.
Our shop is located at 83 Commercial Road, Parkstone, Poole, Dorset BH14 0JD.
Orders can be placed directly via our website at www.kohana.gifts. Choose your bouquet, subscription, gift or card, add any message or instructions and proceed to checkout. If you're local, you're welcome to pop into the shop.
Absolutely. Every order includes the option to add a custom message. You can write your message at checkout and we'll handwrite it on a complementary card.
Absolutely. Whether it's a stand-alone bouquet, flowers for a wedding, special event, or corporate space, we work closely with you to bring your vision to life, creating a truly unique and personalised floral arrangement or installation.
Yes. We support multi-address orders and bulk deliveries for corporate clients, events and teams.
Yes, Kohana allows you to choose a future delivery date at checkout, giving you flexibility for special occasions.
We accept major credit/debit cards and other secure online payment methods.
We can only accept returns if an item arrives damaged or faulty. Please contact us within 48 hours of delivery, and we'll work to resolve it.
Yes. While we provide local same-day/next-day services across Poole and Dorset, we also deliver nationally across the UK via Royal Mail.
Yes, same-day delivery is available across Poole and surrounding Dorset areas for orders placed before 2pm (subject to availability). You can confirm availability at checkout or by calling our shop directly.
Delivery charges vary by region and service. For full details, please refer to our Delivery Information page.
Unfortunately not.
For local deliveries, placing your order by 2pm gives the best chance of same-day delivery (subject to availability). For nationally delivered bouquets, ordering at least 1–2 days in advance is recommended to ensure freshness and reliable delivery.
If no one is available to receive the flowers, we generally leave them in a shaded, sheltered spot (e.g., a porch) or with a neighbour if possible. However, to maintain freshness and protection, it's best to ensure someone is available or leave delivery instructions if needed. The delivery driver will leave a card for the recipient to let them know where the flowers have been left.
If you have ordered online, you will receive a confirmation via email.
Fresh flowers from Kohana typically last around 7-10 days depending on the variety, freshness at dispatch, and how well they're cared for. Each bouquet is delivered with a sachet of flower food and a care card to help extend their life.
Each bouquet is delivered with a sachet of flower food and a care card. To help your flowers last, trim stems diagonally before placing them in fresh water, keep them away from direct sunlight or heat, and change the water every 2–3 days. Dried florals should be kept in a cool, dry spot away from moisture.
Yes, in many cases. You can repurpose parts of the arrangement, for instance, transfer stems into a new vase or mix with other florals. Dried elements or preserved florals may last much longer and can often be reused decoratively.
Absolutely. We specialise in bespoke wedding florals designed to reflect your personal style and vision. From bridal bouquets and buttonholes to ceremony arches, table arrangements and venue installations, our team provides a full floral styling service including design consultations, delivery, and on-the-day setup. We recommend booking your wedding flowers 6–12 months in advance, but shorter lead times may be possible. For more information on our bespoke weddings or wedding packages visit: Wedding Flowers Poole & Bournemouth.
Yes. We offer a thoughtful range of sympathy and farewell flowers, including casket sprays, wreaths, and bespoke tribute arrangements. Each piece is created with care to honour your loved one. We can deliver directly to funeral homes, churches, or family addresses locally. For more information click: Funeral Florist Poole | Sympathy Flowers.
Yes. Kohana specialises in bespoke seasonal floral installations for homes, offices, retail spaces, and events. From festive wreaths and garlands to full-scale table arrangements and venue styling, our team designs and installs seasonal décor that brings elegance and cheer to any space. Take a look at our Events page or give us a call.
Yes. We host seasonal workshops, including bouquet arranging and Christmas wreath-making sessions, perfect for individuals, groups, and corporate team-building experiences. Please check out Workshops Flowers Poole.
Yes! Our flexible flower subscriptions feature fresh or dried seasonal blooms delivered to your home, office, or reception area. Subscriptions can be weekly, fortnightly, or monthly, and can be tailored to reflect seasonal availability. Please check out: Subscriptions.
Yes. We partner with companies to provide bespoke bouquets and curated gifts for events, employee recognition and client appreciation.
Beyond florals, we offer carefully curated treasures that bring character and charm to every home. Our collections include plants, pots, homeware, greeting cards, curated gift boxes, candles, diffusers, bags and accessories, jewellery, garden accessories, and seasonal decorations. Please pop into the shop or to see our gifts online visit: Flower Shop Poole | Order Online & Delivery.
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Still have questions? Whether it's a wedding, a corporate event, a subscription, or a special gift, our team is here to provide bespoke gifting or floral advice. Get in touch to discuss your requirements.